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Refund policy


The Petite-Cascapedia Regional Park does not issue any refund or credit for any purchase of goods or services. All purchases are valid for the season in which they were purchased.


However, all 2022-2023 seasonal passes are covered by the guaranteed season policy.


If for a medical reason you wish to make a request for reimbursement, complete the form below, making sure to complete all the fields and to attach supporting medical evidence so that we can assess your request.


If the ski resort or the tube slides were to close due to weather conditions, a credit valid for the current season will be offered to you based on the prorated opening hours.

Rental shop policy


You have up to 3 days (72 hours) before the first day of intended use to request a refund on the rental of equipment. Once the 3-day deadline has passed, you will be able to receive a gift card credit applicable to the purchase of ski tickets, snowboarding lessons, equipment rental and certain activities. A fee of $ 25 per transaction and taxes will be applied. No additional credit will be applied. For any refund or cancellation request within 3 days, please complete the form below.

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