Refund Policy
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Petite-Cascapédia Regional Park does not issue refunds or credits for any purchase of goods or services. All purchases are valid for the season in which they were purchased.
However, all 2021-2022 season tickets are covered by the guaranteed season policy.
If for a medical reason you wish to request reimbursement, complete the form below, making sure to fill in all the fields and attach supporting medical evidence so that we can assess your request.
If the ski resort or the tube slides were to close due to weather conditions, a credit valid for the current season will be offered to you according to the prorata of the opening hours.
​
Refund Policy
​
Petite-Cascapédia Regional Park does not issue refunds or credits for any purchase of goods or services. All purchases are valid for the season in which they were purchased.
However, all 2021-2022 season tickets are covered by the guaranteed season policy.
If for a medical reason you wish to request reimbursement, complete the form below, making sure to fill in all the fields and attach supporting medical evidence so that we can assess your request.
If the ski resort or the tube slides were to close due to weather conditions, a credit valid for the current season will be offered to you according to the prorata of the opening hours.
​
Refund Policy
​
Petite-Cascapédia Regional Park does not issue refunds or credits for any purchase of goods or services. All purchases are valid for the season in which they were purchased.
However, all 2021-2022 season tickets are covered by the guaranteed season policy.
If for a medical reason you wish to request reimbursement, complete the form below, making sure to fill in all the fields and attach supporting medical evidence so that we can assess your request.
If the ski resort or the tube slides were to close due to weather conditions, a credit valid for the current season will be offered to you according to the prorata of the opening hours.
​
Snowshoe trails
CONTACT US
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1250, chemin de St-Edgar
New Richmond, QC
G0C 2B0
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Customer service & reservations
418 392-5134 *121 or 1 866 992-5134 *121
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Communications
418 392-5134 *125
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Events
evenements@pinrouge.com
418-392-5134 *124
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Snow school
418 392-5134 *251
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Rental shop
418 392-5134 *255
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Ski club
Simon Thibault, Head Coach: 418-391-4809
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Ski patrol
418 392-5134 *253
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Executive management
directiongenerale@pinrouge.com
418 392-5134 *122
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Mountain development
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BUSINESS HOURS
RECEPTION
Open Sunday to Thursday from 8 a.m. to 4 p.m
Friday and Saturday from 9 a.m. to 5 p.m.
Contact us on Facebook!
MOUNTAIN BIKE
Mountain bike trails are open.