Refund Policy
Petite-Cascapédia Regional Park does not issue refunds or credits for any purchase of goods or services. All purchases are valid for the season in which they were purchased.
However, all 2021-2022 season tickets are covered by the guaranteed season policy.
If for a medical reason you wish to request reimbursement, complete the form below, making sure to fill in all the fields and attach supporting medical evidence so that we can assess your request.
If the ski resort or the tube slides were to close due to weather conditions, a credit valid for the current season will be offered to you according to the prorata of the opening hours.
Refund Policy
Petite-Cascapédia Regional Park does not issue refunds or credits for any purchase of goods or services. All purchases are valid for the season in which they were purchased.
However, all 2021-2022 season tickets are covered by the guaranteed season policy.
If for a medical reason you wish to request reimbursement, complete the form below, making sure to fill in all the fields and attach supporting medical evidence so that we can assess your request.
If the ski resort or the tube slides were to close due to weather conditions, a credit valid for the current season will be offered to you according to the prorata of the opening hours.
Refund Policy
Petite-Cascapédia Regional Park does not issue refunds or credits for any purchase of goods or services. All purchases are valid for the season in which they were purchased.
However, all 2021-2022 season tickets are covered by the guaranteed season policy.
If for a medical reason you wish to request reimbursement, complete the form below, making sure to fill in all the fields and attach supporting medical evidence so that we can assess your request.
If the ski resort or the tube slides were to close due to weather conditions, a credit valid for the current season will be offered to you according to the prorata of the opening hours.
Snowshoe trails

CONTACT US
1250, chemin de St-Edgar
New Richmond, QC
G0C 2B0
Customer service & reservations
418 392-5134 * 121 or 1 866 992-5134 * 121
Communications & development
418 392-5134 * 125
Events
evenements@pinrouge.com
418-392-5134 *124
Snow school
418 392-5134 * 251
Rental shop
418 392-5134 * 255
Ski club
Jean-François Theriault, president: 418-391-4669
Simon Thibault, Head Coach: 418-391-4809
Ski patrol
418 392-5134 * 253
Executive management
directiongenerale@pinrouge.com
418 392-5134 * 122
Business hours

RECEPTION & ACCOMMODATION
Tuesday & Wednesday from 9 a.m. to 4 p.m.
Thursday from 8 a.m. to 4 p.m.
Friday & Saturday from 8 a.m. to 8 p.m.
Sunday from 8 a.m. to 4 p.m.
SKI RESORT
Open on Friday, Saturday & Sunday
from 9 a.m. to 4:00 p.m.